This Privacy Policy (“Policy”) applies to all products and services offered by Introbot, Inc. - (“Introbot,” “we,” or “us”). If you have any questions about this Policy, please feel free to email us at hi@introbot.co. Capitalized terms used but not defined in this Policy shall have the meaning assigned to such terms in Terms of Service (“Terms”), and Your access to and use of our Service is subject to the Terms. Your use of our Website or Chatbot, or registration to use any of our Services will constitute your agreement to this Privacy Policy. If you disagree, please do not use our Services or access our Website or Chatbot.


Information we collect and how we use it

Information you provide
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We collect personally identifiable information (“personal information”) from you when you interact with us through our Service. For example, if you initiate a conversation with Introbot, we may collect or ask for personal information such as email, name and contact details.

By voluntarily providing us with personal information, you hereby represent that you are the owner of such personal information or are otherwise authorized to provide it to Introbot. You further agree that you consent to our collection, use, storage and/or disclosure of such personal information per this Policy. You acknowledge and agree that your communications with Introbot will inevitably result in the transfer of information, including personal information, across international boundaries. Suppose you provide personal information to Introbot through our Service. In that case, you acknowledge and agree that such personal information may be transferred from your current location to the offices and servers of Introbot. Its Affiliates (defined below) and the authorized third parties referred to herein, located in India, the United States, Canada and other countries (the “Other Countries”) for storage and processing per this Policy. You acknowledge and agree that the privacy and data security laws of such Other Countries may be different from the privacy and data security laws in force in the country in which you reside and agree that the privacy and security laws in effect in the applicable Other Countries may govern how your personal information may be collected, used, stored and/or disclosed.


Log information

‍When you use the Service, our servers automatically record information that your browser sends during your service use. These server logs may include information such as your web request, Internet Protocol address, browser type, browser language, the date and time of your request and one or more cookies that may uniquely identify your browser.


‍User communications

‍When you send an email or other communication to Introbot, we may collect the personal information you provide us and use it to process your inquiries, respond to your requests and improve our services.


‍Aggregated Information

‍In an ongoing effort to better understand and serve our Customers, Introbot often conducts research on its customer demographics, interests and behaviour based on the personal and other information. This research may be compiled and analyzed on an aggregate basis, and Introbot may share or otherwise publish or distribute this aggregate data. This aggregate information does not identify you personally. Introbot may also disclose aggregated user statistics to describe Our Service to current and prospective business partners, customers and other third parties for other lawful purposes.


‍Do Not Track Signals

‍We do not currently respond to web browsers’ “Do Not Track” signals that provide a method to opt-out of the collection information about visitors’ activities on the Site and Service and across other websites. If we do so in the future, we will provide all relevant information in this Policy.
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Information Sharing

We may change the locations where we process personal information from time to time, including by commencing personal information processing in additional or different Other Countries. Introbot only shares personal information with other third parties outside of Introbot in the following limited circumstances:
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1. We have obtained our customer’s consent.
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2. With Affiliates of Introbot.
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3. We sometimes hire third parties to perform certain business-related functions. Examples of such functions include maintaining databases and processing payments or providing us with the necessary software, networking, storage and other services we use to provide and operate the service. When we employ a third party to perform a function of this nature, we only provide them with the information they need to perform their specific function.
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4. We have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to:
a. satisfy any applicable law, regulation, legal process or enforceable governmental request;
b. enforce the Terms, including investigation of potential violations thereof;
c. detect, prevent, or otherwise address fraud, security or technical issues, or;
d. protect against imminent harm to the rights, property or safety of Introbot, its users or the public as required or permitted by law.
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If Introbot becomes involved in a merger, acquisition, or any form of sale of some or all of its assets, we will provide notice before personal information is transferred and becomes subject to a different privacy policy. We may share with third parties certain pieces of aggregated, non-personal information, such as the number of users who searched for a particular term, for example, or how many users clicked on a particular advertisement. Such information does not identify you individually.
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Data Integrity

Introbot processes personal information only in accordance with this Policy or any applicable service-specific privacy notice. We review our data collection, storage and processing practices to ensure that we only collect, store and process the personal information needed to provide or improve our products and services. We take reasonable steps to ensure that the personal information we process is accurate, complete, and current, but we depend on our users to update or correct their personal information whenever necessary. Customers of Introbot may update or change the personal information they have provided to Introbot by logging into the Service and providing such information where applicable. Introbot will retain personal information we process on behalf of our customers for as long as needed to provide the Service to our customers. We may further retain and use this personal information as necessary to comply with our legal obligations, resolve disputes, maintain accurate accounting, financial and other operational records and enforce our agreements. Introbot has no direct relationship with the individuals with whom our customers may interact using the Service. Any such individual seeking access to, or who would like to correct, amend or delete data that may be stored in the Service should direct his or her inquiry to the applicable Introbot customer.


Security

Introbot takes reasonable steps to protect personal information collected through our service from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or electronic transmission (including email) is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us via the Internet.


Changes To This Policy
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Please note that we may revise this Policy from time to time. We will post any Policy revisions on this page and, if the changes are significant, we will provide a more prominent notice, usually via email. When we post changes to this Policy, we will revise the “last updated” date at the top of this statement. We, therefore, encourage you to review this page for updates periodically. Your continued use of the Service after any changes or revisions to this Policy shall indicate your agreement with the terms of such revised Policy.


Other Important Matters

‍Children

‍Introbot does not knowingly collect personal information from children under the age of 13. If you are under the age of 13, please do not submit any personal information through our services. We encourage parents and legal guardians to monitor their children’s Internet usage and help enforce our Policy by instructing their children to never provide personal information on our Service without their permission. If you have reason to believe that a child under the age of 13 has provided personal information to Introbot through our Service, please contact us, and we will use commercially reasonable efforts to delete that information from our databases.


‍Other Products/Services

‍This Policy only applies to the products and services of Introbot and not to the products or services of any other entity, affiliate or other third parties (“Third Parties”), even if such products or services are linked, integrated or sold in conjunction with our Service. Any links, integrations, or co-sales from or with our Service do not imply that Introbot endorses or has reviewed the practices of any such Third Parties. You should contact such Third Parties directly for information on their privacy policies.


‍Affiliates

‍You hereby agree that Introbot may share any information covered by this Privacy Policy with its Affiliates.

1. Introduction

‍The Website and Chatbot Owner, including subsidiaries and affiliates (“Website” or “Website Owner” or “we” or “us” or “our”), provides the information contained on this website or any of the pages comprising the website (“website”) to visitors (“visitors”) (cumulatively referred to as “you” or “your” hereinafter) subject to the terms and conditions set out in these website terms and conditions, the privacy policy and any other relevant terms and conditions, policies and notices which may apply to a specific section or module of this website.


2. Information on the Website

Whilst every effort is made to update the information contained on this website via crowdsourcing, neither the Website Owner nor any third party or data or content provider make any representations or warranties, whether express, implied in law or residual, as to the sequence, accuracy, completeness or reliability of the information, opinions, any share price information, research information, data and/or content contained on the website (including but not limited to any information which may be provided by any third party or data or content providers) (“information”) and shall not be bound in any manner by any information contained on the website. The Website Owner reserves the right at any time to change or discontinue any aspect or feature of this website without prior notice. No information shall be construed as advice, and information is offered for information purposes only and is not intended for trading purposes. You and your company rely on the information contained on this website at your own risk. We run very elementary verification on the information collated. The scope of verification is limited to ensuring that the contact number provided is valid and existing, as at the time of running the verification. We do not make any guarantee or warranty for any Information. If you find an error or omission at this site, please let us know.


3. Trade Marks

The trade marks, names, logos and service marks (collectively “trade marks”) displayed on this website are registered and unregistered trade marks of the Website Owner. Nothing contained on this website should be construed as granting any license or right to use any trade mark without the prior written permission of the Website Owner.


4. External Links

External links may be provided for your convenience, but they are beyond the control of the Website Owner and no representation is made as to their content. Use or reliance on any external links or contact information and the content thereon provided is at your own risk. When visiting external links you must refer to that external websites terms and conditions of use. No hypertext links shall be created from any website controlled by you or otherwise to this website without the express prior written permission of the Website Owner. Please contact us at hi@introbot.co if you have any issues.


5. Public Forums and User Submissions

The Website Owner is not responsible for any material submitted to the public areas by you (which include bulletin boards, hosted pages, chat rooms, or any other public area found on the website. Any material (whether submitted by you or any other user) is not endorsed, reviewed or approved by the Website Owner. The Website Owner reserves the right to remove any material submitted or posted by you in the public areas, without notice to you, if it becomes aware and determines, in its sole and absolute discretion that you are or there is the likelihood that you may, including but not limited to –

5.1 defame, abuse, harass, stalk, threaten or otherwise violate the rights of other users or any third parties;

5.2 publish, post, distribute or disseminate any defamatory, obscene, indecent or unlawful material or information;

5.3 post or upload files that contain viruses, corrupted files or any other similar software or programs that may damage the operation of the Website Owner’s and/or a third party’s computer system and/or network;

5.4 violate any copyright, trade mark, other applicable Indian or international laws or intellectual property rights of the Website Owner or any other third party;

5.5 submit contents containing marketing or promotional material which is intended to solicit business.


6. Specific Use

You further agree not to use the website to send or post any message or material that is unlawful, harassing, defamatory, abusive, indecent, threatening, harmful, vulgar, obscene, sexually orientated, racially offensive, profane, pornographic or violates any applicable law and you hereby indemnify the Website Owner against any loss, liability, damage or expense of whatever nature which the Website Owner or any third party may suffer which is caused by or attributable to, whether directly or indirectly, your use of the website to send or post any such message or material.


7. Warranties

The Website Owner makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the website, the information contained on the website, your or your company’s personal information or material and information transmitted over our system.


8. Disclaimer of Liability

The Website Owner shall not be responsible for and disclaims all liability for any loss, liability, damage (whether direct, indirect or consequential), personal injury or expense of any nature whatsoever which may be suffered by you or any third party (including your company), as a result of or which may be attributable, directly or indirectly, to your access and use of the website, any information contained on the website, your or your company’s personal information or material and information transmitted over our system. In particular, neither the Website Owner nor any third party or data or content provider shall be liable in any way to you or to any other person, firm or corporation whatsoever for any loss, liability, damage (whether direct or consequential), personal injury or expense of any nature whatsoever arising from any delays, inaccuracies, errors in, or omission of any share price information or the transmission thereof, or for any actions taken in reliance thereon or occasioned thereby or by reason of non-performance or interruption, or termination thereof.

The Information is provided free, without any consideration, for pro bono purposes and the User shall not be a ‘consumer’ for the purposes of the Consumer Protection Act, 2019 and waives any claims for deficiency of service whatsoever.

Information shall not be construed as dispensing any medical advice, product recommendation or guidance in any manner.

All Information has been procured from the public domain and does not involve sensitive personal information as defined under IT ACT, 2002 and rules made thereunder.


9. Use of the Website

The Website Owner does not make any warranty or representation that information on the website is appropriate for use in any jurisdiction (other than India). By accessing the website, you warrant and represent to the Website Owner that you are legally entitled to do so and to make use of information made available via the website.


10. General

10.1 Entire Agreement.

These website terms and conditions constitute the sole record of the agreement between you and the Website Owner in relation to your use of the website. Neither you nor the Website Owner shall be bound by any express tacit or implied representation, warranty, promise or the like not recorded herein. Unless otherwise specifically stated these website terms and conditions supersede and replace all prior commitments, undertakings or representations, whether written or oral, between you and the Website Owner in respect of your use of the website.

10.2 Alteration.

The Website Owner may at any time modify any relevant terms and conditions, policies or notices. You acknowledge that by visiting the website from time to time, you shall become bound to the current version of the relevant terms and conditions (the “current version”) and, unless stated in the current version, all previous versions shall be superseded by the current version. You shall be responsible for reviewing the then current version each time you visit the website.

10.3 Conflict.

Where any conflict or contradiction appears between the provisions of these website terms and conditions and any other relevant terms and conditions, policies or notices, the other relevant terms and conditions, policies or notices which relate specifically to a particular section or module of the website shall prevail in respect of your use of the relevant section or module of the website.

10.4 Waiver.

No indulgence or extension of time which either you or the Website Owner may grant to the other will constitute a waiver of or, whether by estoppel or otherwise, limit any of the existing or future rights of the grantor in terms hereof, save in the event or to the extent that the grantor has signed a written document expressly waiving or limiting such rights.

10.5 Cession.

The Website Owner shall be entitled to cede, assign and delegate all or any of its rights and obligations in terms of any relevant terms and conditions, policies and notices to any third party.

10.6 Severability.

All provisions of any relevant terms and conditions, policies and notices are, notwithstanding the manner in which they have been grouped together or linked grammatically, severable from each other. Any provision of any relevant terms and conditions, policies and notices, which is or becomes unenforceable in any jurisdiction, whether due to voidness, invalidity, illegality, unlawfulness or for any reason whatever, shall, in such jurisdiction only and only to the extent that it is so unenforceable, be treated as pro non scripto and the remaining provisions of any relevant terms and conditions, policies and notices shall remain in full force and effect.

10.7 Applicable laws.

Any relevant terms and conditions, policies and notices shall be governed by and construed under the laws of India without giving effect to any principles of conflict of law. You hereby consent to the exclusive jurisdiction of the District Court of the chosen city as specific by the website owner in respect of any disputes arising in connection with the website, or any relevant terms and conditions, policies and notices or any matter related to or in connection therewith.


11. Lead services

Our lead generation is crowdsourced, and hence, depends upon how the community acts. If you want to remove some detail from the website, submit your request to hi@introbot.co.